Terms of Service

Last updated: July 18, 2026

These Terms of Service (“Terms”) are an agreement between you and NixBlox LLC, a Michigan limited liability company (“NixBlox,” “we,” “us”). They govern your use of our websites (nixblox.app and getnixblox.com), the NixBlox org portal at app.nixblox.app, and the cloud services that support the NixBlox Designer application (together, the “Services”).

Use of the NixBlox Designer desktop software itself is governed by the NixBlox End User License Agreement (EULA). Purchases are processed by our merchant of record, Paddle, under Paddle’s terms of sale, and refunds are handled per our Refund Policy. Our Privacy Policy describes how we handle information. By using the Services, you agree to these Terms.

1.Eligibility and Accounts

You must be at least 16 years old and able to form a binding contract. If you use the Services on behalf of an organization, you represent that you have authority to bind it, and “you” includes that organization.

To use the org portal you must create an account. You are responsible for your credentials and for activity under your account. Keep your account email current — license keys and invitations are bound to email addresses. Notify us promptly at support@nixblox.app of any unauthorized use.

2.Organizations, Roles, and Administrators

The Services are organized around organizations (“Orgs”). An Org’s administrators control the Org: its settings, branding, membership, roles, locations, seats, storage, and content. By joining an Org (including by accepting an invitation), you acknowledge that:

• the Org’s administrators can see your membership details and manage your role and access;
• content you store in the Org’s workspace is controlled by the Org, not by you individually; and
• if you leave or are removed from an Org, you lose access to the Org’s workspace and content.

NixBlox provides the Services to Orgs; disputes between an Org and its members (for example, over ownership of content between an employer and employee) are for the Org to resolve.

3.Subscriptions, Purchases, and Beta Access

Paid plans, seat counts, and storage tiers are described at the time of purchase. All purchases are processed by Paddle as merchant of record; your sale contract for the transaction is with Paddle, and Paddle handles billing, sales taxes, and refunds (per our Refund Policy). If a subscription lapses, access may be reduced as described in the EULA (for example, degraded to read-only after a grace period) and is restored upon payment.

Beta access is provided at our discretion, “as is,” may be modified or revoked at any time, and may be subject to additional beta terms in the EULA.

4.Your Content

You (or your Org) retain all rights to projects, designs, drawings, bills of material, and other files you store in the Services (“Customer Content”). We claim no ownership of Customer Content. You grant NixBlox a limited, worldwide, non-exclusive license to host, store, copy, transmit, and display Customer Content solely as necessary to operate and provide the Services, and only for as long as it is stored with us.

You are responsible for Customer Content and represent that you have the rights needed to store it in the Services. We may remove content that violates law or these Terms. Back up your work. The desktop application is designed to keep local copies; cloud storage is a convenience and collaboration layer, not your only copy, and during beta it is not warranted as such.

5.Acceptable Use

You agree not to: (a) probe, breach, or circumvent security or authentication measures; (b) access accounts, Orgs, or data you are not authorized to access; (c) interfere with or disrupt the Services, including by imposing an unreasonable load; (d) use the Services to store or transmit malware or unlawful content; (e) scrape or harvest data from the Services except through interfaces we provide; (f) resell or provide the Services to third parties as a service bureau, except for producing deliverables for your own clients; or (g) misrepresent your affiliation or impersonate others.

6.Intellectual Property

The Services, the Software, and all related content (excluding Customer Content) are owned by NixBlox LLC and its licensors and are protected by intellectual property laws. NixBlox™ is a trademark of NixBlox LLC. No rights are granted except as expressly stated in these Terms or the EULA. If you send us feedback or suggestions, we may use them without obligation to you.

7.Availability and Changes

We work to keep the Services available, but they are provided without uptime guarantees, and maintenance, updates, or factors beyond our control may interrupt them. The desktop application is designed to continue working offline with cached settings and local files during interruptions. We may modify or discontinue features of the Services; if we discontinue cloud project storage entirely, we will provide reasonable advance notice and a window to retrieve stored Customer Content.

8.Suspension and Termination

You may stop using the Services and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, create risk or legal exposure for us or other users, or fail to pay amounts owed — with notice and a chance to cure where practicable. Upon termination of an Org account, we will make the Org’s stored Customer Content available for retrieval for a reasonable period (at least 30 days, except in cases of unlawful content or legal prohibition), after which it may be deleted. Sections 4 (license to operate lapses with storage), 6, 9, 10, and 11 survive termination.

9.Disclaimer of Warranties

10.Limitation of Liability

11.General

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules; the state and federal courts located in Wayne County, Michigan have exclusive jurisdiction over disputes arising from them. You may not assign these Terms without our consent, except to a successor of your business; we may assign them to an affiliate or successor. If a provision is unenforceable, the rest remains in effect; failure to enforce is not a waiver. We may update these Terms; for material changes we will provide notice through the Services or by email, and continued use after the effective date constitutes acceptance. These Terms, together with the EULA, Privacy Policy, and Refund Policy, are the entire agreement between you and NixBlox regarding the Services.

12.SMS / Text Messaging Terms

Contact
NixBlox LLC — Taylor, Michigan, USA
Email: support@nixblox.app
Web: https://nixblox.app