NixBlox ← Back to nixblox.app

NixBlox Terms of Service

Last updated: September 8, 2026 · replaces the July 18, 2026 version · what changed

These Terms of Service (“Terms”) are an agreement between you and NixBlox LLC, a Michigan limited liability company (“NixBlox,” “we,” “us”). They govern your use of our websites (nixblox.app and getnixblox.com), the NixBlox organization portal at app.nixblox.app, and the cloud services that support the NixBlox Designer application (together, the “Services”).

Use of the NixBlox Designer desktop software itself is governed by the NixBlox End User License Agreement (EULA); beta participation is also governed by the Beta Program Terms. If paid plans are offered, purchases will be processed by the merchant of record identified at checkout under its applicable terms of sale, and refunds handled per our Refund Policy. Our Privacy Policy describes how we handle information.

By checking the acceptance box after signing in to your verified account, you agree to these Terms. Access to authenticated Services requires acceptance. Viewing or using a public website without checking an acceptance box does not by itself constitute acceptance of these Terms. When you affirmatively accept these Terms, they govern your use of both the authenticated Services and the public websites. Submitting a beta request does not constitute acceptance of these Terms and does not authorize access; if the request form includes an acknowledgment checkbox, that acknowledgment is retained as part of the request record only.

1.Eligibility and Accounts

You must be at least 18 years old and legally capable of entering into this agreement. During the beta, accounts are offered only to individuals located in the United States and organizations established in the United States. When you accept, you represent that you are located in the United States; viewing our public website or submitting a request from another country does not guarantee eligibility for beta access.

Organization Accounts. An “Organization Account” is a workspace within the Services. A Personal Organization Account is an account structure for one individual and is not treated as a separate legal entity; the individual account holder’s personal acceptance governs its use, and no organizational authority is claimed or required. A Business Organization Account is used on behalf of a company or other legal entity. If you create or administer a Business Organization Account, you separately represent that the entity is established in the United States and that you have authority to bind it to these Terms; if you do not have that authority, you may not create or administer the account on its behalf. If you accept on behalf of an entity, “you” means that entity. Acceptance in your individual capacity does not bind an entity; a Business Organization Account becomes bound only when a currently authorized administrator separately accepts the applicable agreements on its behalf, and that acceptance binds the entity to that version until a material change requires a new one. Until that organizational acceptance is completed, members of a Business Organization Account may sign in, view and personally accept the agreements, view the account’s acceptance status, contact support, close their own user accounts, and sign out; only a currently authorized administrator may accept on behalf of the organization or request a copy of its content or its closure under Section 8; members receive no access to organization content through that account until organizational acceptance is complete. Every individual who uses the Services through any Organization Account (an “Authorized User”) must personally accept the current agreements and, in their individual capacity, comply with all provisions that by their nature apply to an individual user, including the license and use restrictions, confidentiality, Feedback, Customer Content and Acceptable Use requirements, AI and product-library rules, and Professional Responsibility provisions. The entity behind a Business Organization Account is also responsible for its Authorized Users’ use of the Services.

To use the organization portal you must create an account. You are responsible for your credentials and for activity under your account. Keep your account email current — license keys and invitations are bound to email addresses. Notify us promptly at support@nixblox.app of any unauthorized use.

2.Organizations, Roles, and Administrators

The Services are organized around Organization Accounts (“Orgs”), each recorded as Personal or Business. For a Personal Organization Account, the individual account holder controls the workspace and its Customer Content. For a Business Organization Account, the organization controls the workspace and its Customer Content through its authorized administrators: its settings, branding, membership, roles, locations, seats, storage, and content. By joining a Business Organization Account (including by accepting an invitation), you acknowledge that:

  1. the organization’s administrators can see your membership details and manage your role and access;
  2. content you store in the account’s workspace is controlled by the organization, not by you individually; and
  3. if you leave or are removed from the account, you lose access to its workspace and content.

NixBlox provides the Services to Orgs; disputes between an Org and its members (for example, over ownership of content between an employer and employee) are for the Org to resolve.

3.Subscriptions, Purchases, and Beta Access

Paid plans, seat counts, and storage tiers will be described at the time of purchase. If paid plans are offered, purchases will be processed by the merchant of record identified at checkout, which will handle billing, sales taxes, and refunds (per our Refund Policy); NixBlox will update the Privacy Policy before accepting payments. If a subscription lapses, the desktop application stops operating after the confirmation window described in the EULA (project files already stored on the customer’s device are not deleted), and access is restored upon payment.

Beta access is currently provided free of charge, at our discretion, “as is,” may be modified or revoked at any time, and is governed by the Beta Program Terms (in the version you accepted) together with EULA Section 7. The free beta will not automatically convert into a paid subscription; NixBlox will not charge you unless you separately enroll in a paid plan and accept the applicable paid subscription terms.

4.Your Content

The projects, designs, drawings, bills of material, and other files you store in the Services (“Customer Content”) remain owned by you, your Org, or the applicable third-party owner. As between NixBlox and you, NixBlox does not acquire ownership of Customer Content merely because it is stored in the Services.

License to operate. You grant NixBlox a limited, worldwide, non-exclusive license to host, store, copy, transmit, process, and display Customer Content solely as necessary to operate and provide the Services. This license continues while Customer Content is stored in active systems and during the limited backup, recovery, and deletion periods described in the Privacy Policy, solely to secure, maintain, recover, or delete those copies, respond to your support requests, or comply with applicable law.

Confidentiality of Customer Content. NixBlox will use and disclose Customer Content only to provide, secure, maintain, and support the Services; as directed by the applicable Org; through service providers bound to use it for those purposes; or as required by law. NixBlox will apply commercially reasonable safeguards and limit personnel access as described in the Privacy Policy: NixBlox personnel do not access the contents of Customer Content except when requested by an authorized user for support, when reasonably necessary to investigate a security or abuse incident, when required by law, or when necessary to protect the Services or other users.

Your responsibilities. You are responsible for Customer Content and represent that you have all rights and permissions necessary to upload, store, and process it through the Services, including any client drawings, floor plans, bills of material, or building information it contains. Unless NixBlox expressly agrees otherwise in writing, you must not upload classified information, protected health information, payment-card data, export-controlled technical data, or other specially regulated information; the Services are not designed for it. We may remove content that violates law or these Terms. Back up your work. The desktop application is designed to keep local copies; cloud storage is a convenience and collaboration layer, not your only copy, and during beta it is not warranted as such.

5.Acceptable Use

You agree not to: (a) probe, breach, or circumvent security or authentication measures; (b) access accounts, Orgs, or data you are not authorized to access; (c) interfere with or disrupt the Services, including by imposing an unreasonable load; (d) use the Services to store or transmit malware or unlawful content; (e) scrape or harvest data from the Services except through interfaces we provide; (f) resell or provide the Services to third parties as a service bureau, except for producing deliverables for your own clients; or (g) misrepresent your affiliation or impersonate others.

6.Intellectual Property

The Services, the Software, and all related content (excluding Customer Content) — including source code, architecture, user-interface designs, NixBlox-specific workflows, documentation, branding, updates, analytics systems, and improvements developed by NixBlox — are owned by NixBlox LLC and its licensors and are protected by intellectual property laws. NixBlox™ is a trademark of NixBlox LLC. No rights are granted except as expressly stated in these Terms or the EULA. Nothing in these Terms gives NixBlox ownership of Customer Content or of your general skills, experience, ideas, methods, or know-how.

Feedback. If you provide feedback, suggestions, bug reports, or feature requests (“Feedback”), you grant NixBlox a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, and sublicensable non-exclusive license to use, reproduce, modify, develop, commercialize, and otherwise exploit that Feedback for any purpose, without attribution or compensation. Feedback does not include Customer Content. You represent that you have the right to provide the Feedback and that it does not contain another party’s confidential information.

The shared product library. The AI-assisted features described in EULA Section 5 and the Privacy Policy populate a shared product library from publicly available vendor product facts (“Public Product Data”). Shared library entries contain Public Product Data only, do not include Customer Content, and are not presented as originating from or associated with any particular customer or Org.

Vendor materials. Vendor names and trademarks belong to their respective rights holders, and copyrightable images, manuals, and other materials remain protected by their owners’ rights. NixBlox does not claim ownership of vendor materials merely because they are referenced in the Services. Their display or reference does not imply endorsement or affiliation. NixBlox does not control third-party websites and does not warrant the availability, accuracy, or continued accessibility of third-party materials.

Your use of vendor materials. You are responsible for determining whether you have permission or another lawful basis to access, reproduce, or include vendor images, manuals, and other protected materials in your projects or exported deliverables. A material’s availability on a public website does not by itself grant permission to copy or redistribute it. Do not use the Services to access or reproduce materials in violation of applicable law or binding access restrictions.

7.Availability and Changes

We work to keep the Services available, but they are provided without uptime guarantees, and maintenance, updates, or factors beyond our control may interrupt them. Local desktop functionality is designed to remain available with cached settings and local files during interruptions, within the 30-day confirmation window described in the EULA; cloud storage, collaboration, AI-assisted, and other online features require a connection. We may modify or discontinue features of the Services; if we discontinue cloud project storage entirely, we will provide reasonable advance notice and a window to retrieve stored Customer Content, unless notice or retrieval is prohibited by law or would create a material security risk.

8.Suspension and Termination

You may stop using the Services at any time. Closure takes one of three paths, each requiring a verified request to support@nixblox.app:

  1. User-only closure within a Business Organization Account. Your user account is disabled, your sessions are revoked, and your access is removed. This does not close the Business Organization Account and does not start its content lifecycle. If you are its only administrator, another administrator must be designated or the entity must separately request closure of the account.
  2. Closure of a Personal Organization Account. Requires your explicit confirmation that both your user account and the workspace will close; it starts the 30-day content lifecycle below.
  3. Closure of a Business Organization Account. Requires a separately verified request from an authorized administrator; it starts the 30-day content lifecycle below. It removes members’ access to that account’s workspace but does not close their individual user accounts: during the 30-day period a member’s sign-in still names the closed account and its content cannot be used; after it, a member who signs in without another Organization Account receives a Personal Organization Account automatically, or may join another Business Organization Account by invitation. Each member may separately request closure of their own user account at any time by contacting support@nixblox.app. While the member remains associated with the closed Business Organization Account, NixBlox treats the request as a user-only closure without requiring designation of a replacement administrator; after a Personal Organization Account has been created, its closure is handled under (b).

Each path’s confirmation notice states when your sign-in identity will be deleted. Acceptance, security, and other legally retained records remain under the separate retention periods described in the Privacy Policy. We may suspend or terminate your access if you materially breach these Terms, create risk or legal exposure for us or other users, or fail to pay amounts owed — with notice and a chance to cure where practicable.

Individual users. Termination or removal of an individual Authorized User does not close a Business Organization Account or trigger deletion or post-termination retention of its Customer Content. The following 30-day rule applies only when an Organization Account itself — Personal or Business — or NixBlox’s provision of Services to it is terminated.

The Org’s content after termination. Unless continued retention or access is prohibited by law, involves unlawful content, or would create a material security risk, NixBlox will record the termination date and preserve the Org’s cloud-stored Customer Content for 30 days after termination. During that period, a verified administrator (or, for a Personal Organization Account, the account holder) may ask NixBlox for a copy of that content by contacting support@nixblox.app; NixBlox may provide one at its discretion as a courtesy, and does not undertake to do so. Continued online access is not guaranteed. The desktop application is designed to save project files locally; you are responsible for confirming that the local files and backups you wish to keep are complete and accessible before your access ends. Ending access does not cause NixBlox to delete project files already stored on your device. After that period, the active copies are deleted and prior versions and backups expire as described in the Privacy Policy; NixBlox does not guarantee that terminated accounts or cloud data can be restored. Export what you wish to retain before your access ends.

Sections 4 (the license to operate continues only through the backup and deletion periods it describes; the confidentiality obligation survives), 6, 9, 10, 11, 12, and 13 survive termination. Section 13 continues to govern text messages sent or received after account closure, including opt-out, help, and confirmation messages.

9.Organization Indemnification

If you are an entity accepting through a Business Organization Account, you will defend, indemnify, and hold harmless NixBlox LLC and its members, managers, officers, employees, contractors, and agents from and against third-party claims, damages, liabilities, judgments, settlements, and reasonable costs and attorneys’ fees arising from Customer Content that infringes another party’s rights, your unlawful use of the Services, or your material breach of these Terms. This obligation does not apply to the extent a claim results from NixBlox’s breach, gross negligence, or willful misconduct. NixBlox will provide prompt notice and reasonable cooperation, and you may not settle a claim in a manner that admits fault by or imposes obligations on NixBlox without NixBlox’s consent. This Section does not apply to individuals using the Services in their personal capacity, including through a Personal Organization Account.

10.Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NIXBLOX DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NOT BE LOST. DESIGN OUTPUT PRODUCED WITH NIXBLOX TOOLS MUST BE VERIFIED BY A QUALIFIED PROFESSIONAL AS DESCRIBED IN THE EULA.

11.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NIXBLOX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS; AND (b) NIXBLOX’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE UNDER AN APPLICABLE PAID SUBSCRIPTION OR ORDER FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHETHER COLLECTED BY NIXBLOX OR ITS MERCHANT OF RECORD, OR US $50 IF NO FEES WERE PAID OR PAYABLE UNDER AN APPLICABLE PAID SUBSCRIPTION OR ORDER. THE CAP IN THIS SECTION IS ONE COMBINED AGGREGATE CAP FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SOFTWARE, SERVICES, BETA SERVICES, THESE TERMS, THE EULA, AND THE BETA PROGRAM TERMS. IT IS NOT A SEPARATE CAP FOR EACH CLAIM, EVENT, PRODUCT, SERVICE, OR AGREEMENT. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12.General

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules. The state courts located in Wayne County, Michigan and, where federal subject-matter jurisdiction exists, the United States District Court for the Eastern District of Michigan have exclusive jurisdiction and venue over disputes arising from them. You may not assign these Terms without our consent, except to a successor of your business; we may assign them to an affiliate or successor. If a provision is unenforceable, the rest remains in effect; failure to enforce is not a waiver.

Updates to these Terms. We may update these Terms. Each version is published with its date at https://nixblox.app/terms, and prior versions remain available at the addresses recorded in your acceptance. The version of these Terms that you most recently accepted governs your continued use of the Services; material revisions require affirmative acceptance before continued authenticated use, and we will provide notice through the Services or by email.

Entire agreement. These Terms, together with the EULA and, for beta participants, the Beta Program Terms, are the entire agreement between you and NixBlox regarding the Services. The Privacy Policy describes our information practices and is not part of this agreement. When paid plans are offered, the Refund Policy will apply to purchases.

13.SMS / Text Messaging Terms

Providing a mobile phone number to NixBlox does not by itself enroll you in text messaging. If you separately opt in to receive text messages from NixBlox or initiate a text conversation with us, you may receive one-to-one conversational text messages (SMS) from NixBlox LLC related to your account, license, support requests, scheduling, and one-time verification codes you request (the “NixBlox messaging program”). NixBlox does not send marketing or promotional text messages. Consent to receive text messages is optional and is not a condition of any purchase.

Message frequency varies. The number of messages you receive depends on your interactions with us; recurring messages may be sent as part of an ongoing support or account conversation. Message and data rates may apply according to your mobile carrier’s plan.

Opt-out instructions: you can cancel the SMS service at any time by replying STOP to any message from us. After you reply STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further messages. To re-join, reply START. You may also opt out by emailing support@nixblox.app.

Help: reply HELP to any message, or email support@nixblox.app.

Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle mobile numbers and opt-in information — we do not sell them or share them with third parties or affiliates for their marketing.

Contact

NixBlox LLC — Taylor, Michigan, USA
Email: support@nixblox.app
Web: https://nixblox.app

Version history